Jabra GO 6470 User Manual download pdf (Page 59)

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Jabra GO 6470 USER MANUAL

8.15 WEB CONFERENCING

There are three possible kinds of audio link between your PC and the headset:

- Audio link for music

- PC softphone link.

A two-way audio link for softphone communication (which includes hook commands)

- PC communication link.

A two-way audio link used for non-supported softphones and web conferencing (no hook commands are used)

In order that your web conference is not interrupted by incoming phone calls, you need to make a pseudo call for its

duration. This means that you need to open a PC communication link manually. Do the following:

1. On the base

touchscreen,

select PC as the

target phone, as

shown.

PC & SOFTPHONE

PC Audio Communication

2. Touch the PC

phone icon to

display the PC

& Softphone

menu, as shown.

Touch the PC Au-

dio Communica-

tion menu item.

Figure 65: First select the PC as the target phone. Figure 66: Start PC audio communication.

3. The touchscreen shows

an active softphone call

(though in reality there

is none).

4. Hold your web

conference.

When the web

conference is over,

touch the red handset

icon to end the PC

audio communication

(end the pseudo call).

Figure 67: Pseudo PC softphone call started.

Note:

- If another (real) call comes in on your softphone while PC audio communication is active, call waiting

occurs (see the earlier section “Managing Call Waiting”). The incoming (real) call is indicated on the

touchscreen by a ringing PC icon in the usual way (see the gure “Touchscreen controls for managing

call waiting when a new call arrives”).

- You cannot both accept the new call and keep running the web conference — reject (red handset icon)

the incoming call and keep running the web conference or accept (green handset icon) the incoming

call and end the web conference on the PC.

- If you accept the incoming call but you forget to end the web conference on the PC, the audio from

both is merged by the PC.

- If you accept the incoming (real) call, any new PC softphone calls can be put on hold and switched in

the usual way (as described in the earlier section “Managing Call Waiting”).

- If a call comes in on either the desk phone or the mobile phone, there is a call collision, which can be

handled in exactly the same way as for a real active softphone call.

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Jabra GO 6470 User Manual Page 59

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