Jabra GO 6470 User Manual

www.jabra.comJabra GO™ 6470 User manual

10englishJabra GO 6470 USER MANUAL3.2 OPTIONAL ACCESSORIESThe following accessories for Jabra GO are available separately and are occasionally mentio

11englishJabra GO 6470 USER MANUAL3.3 Jabra GO HEADSET DIAGRAM1 Multifunction button (answer/end call, among other functions)2 Touch panel for volu

12englishJabra GO 6470 USER MANUAL3.4 Jabra GO BASE DIAGRAM1 Headset cradle 2 Touchscreen 3 Telephone port (connects to the handset port on your d

13englishJabra GO 6470 USER MANUAL4. SYSTEM SETUP AND CONNECTIONSThis chapter explains how to assemble your Jabra GO solution and connect it to your

14englishJabra GO 6470 USER MANUAL4.2 QUICKSTART SETUP WIZARDTo get started, just power the Jabra GO base and then follow the set-up-wizard instruct

15englishJabra GO 6470 USER MANUALAssemble the HeadsetThe headset is delivered already attached to an ear hook, but it can also be worn in the headban

16englishJabra GO 6470 USER MANUAL Tip: If you use the ear hook, then slide the attachment up or down until the headset ts most comfortably to your

17englishJabra GO 6470 USER MANUAL Note: If you dock a Jabra GO base and headset that are not paired, the touchscreen asks if you would like to pair

18englishJabra GO 6470 USER MANUALConnecting to a Desk Phone without a Headset PortIf your desk phone does not include any built-in support for adding

19englishJabra GO 6470 USER MANUALConnecting to a Standard Headset PortFigure 10: Connecting to a desk phone with a headset portIf your desk phone inc

2englishJabra GO 6470 USER MANUALCONTENTS1. INTRODUCTION ...62. I

20englishJabra GO 6470 USER MANUAL4.5 CONFIGURING THE Jabra GO BASE FOR YOUR DESK PHONEWhen the touchscreen wizard is helping you set up your desk ph

21englishJabra GO 6470 USER MANUALIn the guided setup, you are prompted to select your country from a list. This determines which Jabra test server nu

22englishJabra GO 6470 USER MANUAL1. If you have not already done so, then set the clear dial-tone switch as described above.2. Follow the on-screen

23englishJabra GO 6470 USER MANUALConnecting to the GN1000 Remote Handset LifterA remote handset lifter gives you remote call control with a Jabra GO

24englishJabra GO 6470 USER MANUALCONNECT DESK PHONE5. In the CON-NECT DESK PHONE screen, shown left, connect to the handset port.CONNECT6. In the (

25englishJabra GO 6470 USER MANUALConnecting to a Phone with an Electronic HookswitchIf your desk phone includes an electronic hookswitch, then you ca

26englishJabra GO 6470 USER MANUAL4.7 CONNECTING THE Jabra GO BASE TO YOUR COMPUTERAll Jabra GO models can be connected to a computer via a USB cable

27englishJabra GO 6470 USER MANUAL5. INSTALLING AND RUNNING THE Jabra PC SUITE5.1 Jabra PC SUITE FEATURESThe Jabra PC Suite is a collection of progr

28englishJabra GO 6470 USER MANUALApplying Firmware UpdatesTo install new rmware:In the Check for Updates result window shown below, click the Update

29englishJabra GO 6470 USER MANUAL5.6 CENTRAL ADMINISTRATION AND MASS DEPLOYMENTIf you are an IT manager of an organization that is rolling out a lar

3englishJabra GO 6470 USER MANUAL6. DAILY USE  CALLING, ANSWERING AND HANGING UP ...306.1 HEADSET CONTROLS AND INDICATORS ...

30englishJabra GO 6470 USER MANUAL6. DAILY USE  CALLING, ANSWERING AND HANGING UP6.1 HEADSET CONTROLS AND INDICATORSThe Multifunction ButtonThis bu

31englishJabra GO 6470 USER MANUAL Note: if the target phone is shown greyed out on the touchscreen, it means that the phone has become disconnected.

32englishJabra GO 6470 USER MANUALVoice-Activated Mobile Phone DialingThis feature requires that your mobile phone supports the hands-free Bluetooth®

33englishJabra GO 6470 USER MANUALCalling through a Desk PhoneFigure 37: Placing a call with your headset and desk phoneTo place a call through your d

34englishJabra GO 6470 USER MANUALWhen there is an incoming call, you will hear a ringtone from the phone, Jabra GO base and/or headset. In most cases

35englishJabra GO 6470 USER MANUAL6.6 CONTROLLING THE SPEAKER VOLUME AND MICROPHONEThe headset features a touch panel that is similar to the touch pa

36englishJabra GO 6470 USER MANUALMobile PhonesFor mobile phones, the procedure varies by phone model. Please see your mobile phone documentation for

37englishJabra GO 6470 USER MANUAL Note: You cannot manage call waiting on a desk phone from the Jabra base or headset. In this case, you must use th

38englishJabra GO 6470 USER MANUAL7. THE Jabra GO HEADSETThis chapter provides in-depth details about the Jabra GO headset. See also Chapter 3: Produ

39englishJabra GO 6470 USER MANUALAttaching the Head- or NeckbandTo attach the head- or neckband:1. Remove the current wearing-style attachment, if a

4englishJabra GO 6470 USER MANUAL8. THE Jabra GO TOUCHSCREEN BASE ... 498.1 Jabra GO BASE CONNECTIONS AND S

40englishJabra GO 6470 USER MANUAL4. Your phone now looks to see if any nearby Bluetooth® wireless technology devices are advertising themselves for

41englishJabra GO 6470 USER MANUALIf two paired devices are turned on and in range but fail to connect automatically, you can connect manually. Do the

42englishJabra GO 6470 USER MANUALThe precise eect of each type of gesture depends on what you are currently doing (e.g., if you are already on a cal

43englishJabra GO 6470 USER MANUALHeadset Signal TonesThe headset uses a variety of soft tones to alert you to events such as an incoming call, multif

44englishJabra GO 6470 USER MANUALChoosing Voice or Tones for Target indicatorsThe headset is capable of playing either a tone or a human voice when y

45englishJabra GO 6470 USER MANUALHeadset state LED when battery level is good LED when battery level is lowPower being turned oRed 100msO 100msRepe

46englishJabra GO 6470 USER MANUAL7.8 STAYING WITHIN RANGEThe Jabra GO headset supports the following maximum ranges:- When talking through the Jabr

47englishJabra GO 6470 USER MANUALThe following rules of thumb will help you plan a high capacity installation to minimize interference and to ensure

48englishJabra GO 6470 USER MANUAL7.13 FORCING RECONNECTION/DISCONNECTION VIA THE TOUCHSCREENThe Jabra GO base does not connect directly to the mobil

49englishJabra GO 6470 USER MANUAL8. THE Jabra GO TOUCHSCREEN BASEThis chapter describes how to work with the features of the Jabra GO base. See also

5englishJabra GO 6470 USER MANUAL11. THE Jabra LINK 350 USB BLUETOOTH® ADAPTER ... 6411.1 Jabra LINK 350 USB Bluet ooth® ADAPTER DIA

50englishJabra GO 6470 USER MANUAL8.3 STANDARD OPERATIONDuring normal operation, the touchscreen shows status information about your headset, shows t

51englishJabra GO 6470 USER MANUAL8.4 CALL OPTIONS MENUWhen you are on a call, you can access the Call Options menu by touching the icon in the upp

52englishJabra GO 6470 USER MANUAL8.5 PHONE MENUWhen you are on a call, you can access the phone menu (Desk Phone / PC & Softphone/ Mobile Phone

53englishJabra GO 6470 USER MANUAL8.6 MSH PHONE ACTIVE CALL SCREENIf your desk phone is using the MSH electronic hookswitch standard, the active call

54englishJabra GO 6470 USER MANUAL Note: call collision is not the same as call waiting, which is sometimes available when you are talking on one pho

55englishJabra GO 6470 USER MANUALIf you have an active call, with no calls waiting, and you then put the active call on hold, the red (end call) butt

56englishJabra GO 6470 USER MANUAL8.9 SETTINGS MENUFigure 62: SETTINGSPersonal SetupDisable audio detectionDisconnect headset Displaying the Setti

57englishJabra GO 6470 USER MANUAL8.10 HEADSET DOCKINGOPERATIONWhenever the headset is docked correctly in the base’s cradle, the successful electri

58englishJabra GO 6470 USER MANUALTo access the Advanced Settings menu:1. Wait until you have no active calls and do not need the phone for a few min

59englishJabra GO 6470 USER MANUAL8.15 WEB CONFERENCINGThere are three possible kinds of audio link between your PC and the headset:- Audio link for

6englishJabra GO 6470 USER MANUAL1. INTRODUCTIONThank you for choosing a Jabra GO™ headset. We are sure that you will enjoy its wide range of feature

60englishJabra GO 6470 USER MANUAL9. AUDIOHOLD AND CALL SWITCHING9.1 OVERVIEW  WHAT IS POSSIBLE?An active call can be put on audio-hold at any tim

61englishJabra GO 6470 USER MANUAL9.3 AUDIO ONHOLDIf you initiate an outgoing call while you are on a call on another phone, the current call is aut

62englishJabra GO 6470 USER MANUAL10. USING THE Jabra GO TRAVEL CHARGERThe Jabra GO Travel Charger is included with the Jabra GO 6470 package. This c

63englishJabra GO 6470 USER MANUAL10.3 CHARGING THE HEADSET WITH THE TRAVEL CHARGERTo charge the headset using the Travel Charger, insert the headset

64englishJabra GO 6470 USER MANUAL11. THE Jabra LINK 350 USB Bluetooth® ADAPTERThe Jabra LINK 350 USB Bluetooth® Adapter is available as an accessory

65englishJabra GO 6470 USER MANUAL- Slow-ashing green light:The headset and USB Bluetooth® Adapter are paired but not (yet) connected. Connection oc

66englishJabra GO 6470 USER MANUAL11.5 Jabra LINK 350 USB Bluet ooth® ADAPTER VISUAL INDICATORSThe Jabra LINK 350 USB Bluetooth® Adapter includes a p

67englishJabra GO 6470 USER MANUAL12. FAQS AND TROUBLESHOOTINGQ WHY WON’T MY HEADSET PAIR WITH MY MOBILE PHONE?A Please check the following: - Ma

68englishJabra GO 6470 USER MANUALQ NOTHING HAPPENS WHEN I TRY TO USE MY DESK PHONE.A Check the following: - Make sure the Jabra GO 6470 touch scr

69englishJabra GO 6470 USER MANUALQ IS IT POSSIBLE TO LISTEN IN ON CALLS WITH THE Jabra GO 6470?A The risk of unauthorized access to communication v

7englishJabra GO 6470 USER MANUAL2. IMPORTANT SAFETY INFORMATION2.1 READ THE SAFETY GUIDE WARNING!: Your headset includes a Warning & Declarati

70englishJabra GO 6470 USER MANUAL13. GETTING ASSISTANCE If you are having problems with your headset solution that are not addressed by the informat

71englishJabra GO 6470 USER MANUAL14. TECHNICAL SPECIFICATIONS14.1 HEADSETWearing styles: Ear hook, headband, neckband (either included or available

72englishJabra GO 6470 USER MANUAL14.3 HEADSET BATTERYBattery type: Lithium IonBattery capacity: 125 mAh, nominal Battery talk time: Up to 6h at -10˚

73englishJabra GO 6470 USER MANUALSimultaneous Bluetooth® connections: 1 (headset)Bluetooth® audio bandwidth: Narrowband or widebandDesk phone connect

74englishJabra GO 6470 USER MANUALSoftphone support: Full call handling for Skype, Cisco IP Communicator, Microsoft Oce Communicator; others see head

75englishJabra GO 6470 USER MANUAL15. GLOSSARYBluetooth®An open wireless protocol for exchanging data over short distances from xed and mobile devic

76englishJabra GO 6470 USER MANUALSoftphone driverEstablishes a control link between a softphone and your Jabra headset, so you can answer and end, mu

77englishJabra GO 6470 USER MANUAL32-00683 RevDwww.jabra.com© 2010 GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of GN Netcom A

8englishJabra GO 6470 USER MANUAL2.3 CARE AND MAINTENANCEProtect your Jabra GO base and headset just as you would any other type of sensitive electro

9englishJabra GO 6470 USER MANUAL3. PRODUCT OVERVIEW3.1 PACKAGE CONTENTS 1 Headset 2 Jabra GO base 3 Mains power adapter (for base) 4 Two diere